RETURN POLICY

I appreciate your support for my art and want you to be happy with your purchase. Please note that I do not accept returns based on a change of mind. All purchases of original artwork are considered final. I am confident you will be satisfied with your original artwork, and I am here to address any concerns. Thank you for your understanding.


Shipping/ Delivery Policy

If your artwork arrives damaged due to transit, please contact me within 7 days of receiving it. I will then work with you to arrange a return and replacement or store credit.

It's important to note that artworks are shipped via Australia Post or DHL and are only covered for damage during transit. We appreciate your understanding and cooperation.

For large canvas artworks purchased outside of Australia, any artwork exceeding 60cm in length must be disassembled from the timber stretcher bars and shipped rolled up inside a tube. Subsequently, it becomes the customer's responsibility to make arrangements for the stretching and framing of the artwork.

We strive to provide efficient and reliable delivery services to ensure a positive shopping experience for our customers.

Please take note of the following delivery policy details:

1. Processing Time: Orders are typically processed within 2-4 business days of being placed unless the artwork requires framing; in this case, please allow up to two weeks.

2. Delivery Time:

- Standard delivery within Australia takes approximately 3-5 business days from the date of shipment. - Delivery times may vary for international orders and will be communicated via email once shipping has begun.

3. Shipping Costs: - Shipping costs are calculated based on the weight of the package and the destination. - Customers can view the shipping costs at the checkout by entering their shipping address before finalizing their purchase.

4. Free Shipping: - We offer free standard shipping on orders within Australia.

5. Tracking Orders: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the delivery status of your package.

For any further inquiries regarding our delivery policy, please feel free to contact our customer service team.


Copyright and Reproduction Policy:

All artworks and intellectual property displayed on this website are protected by copyright law. Any unauthorized use, reproduction, or distribution of the artworks, including but not limited to copying, printing, or any other form of reproduction, is strictly prohibited without prior written consent from the artist.

Any unauthorized use or reproduction of the artworks will be subject to legal action. Please contact me to discuss licensing and permissions if you want to use or reproduce any artwork. Thank you for respecting the artist's intellectual property rights.